Useless

First I had trouble finding this app in the App Store (using an iPad and had to search under iPhone apps). Then when I logged into the app I got a message saying that this app doesnt currently support the plan that I have. Really? Why didnt customer service mention that when I asked about submitting a claim through the app? Now my only options re to fax or mail the documents. What a PITA. It seems like more than just the app is useless.

hsd2735 about Inspira Mobile™, v2.0.2